Contact Us
We'd love to hear from you.
Whether you have a question about an order, need help choosing a plush animal, or simply want to know more about our Flying Animals, Terrestrial Animals, or Marine Life collections, feel free to reach out. We're always happy to help and will do our best to make your experience with Flaveon simple and comfortable.
Get in Touch
For questions about orders, products, shipping, returns, or anything else, email us. We'll get back to you as soon as we can.
Phone
+1 515 491 5082
If you'd prefer to speak with us directly, you're welcome to call during our business hours.
Address
5416 Cody Drive
West Des Moines, Iowa
United States
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed
We observe major U.S. holidays, during which response times may be slightly longer.
Response Time
We usually respond to emails within 1–2 business days. During weekends, holidays, or periods of particularly high message volume, it may take a little longer to get back to you.
When contacting us about an existing order, including your order number in your message can help us find the details and assist you more quickly.
Thank you for reaching out to Flaveon. We're glad to be here whenever you need us.